You say you want feedback…but do you really?

In the age of the corporate intranet, one of the most obvious methods for taking the temperature of the staff is the online comment forum or discussion board. It is precisely because the solution seems so obvious that the decision to adopt it is usually made without a thoughtful consideration of the consequences. The manager who asks for employee feedback may get more than she bargained for. Save yourself some aggravation (and unpleasant surprises) by being honest about how much feedback you're really willing to accept.

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Twitter: It's Not About Sandwich Reports

I've read that “Twitter is full of people talking about the weather, what they had for lunch, and their indigestion.” Maybe that’s so, but if it is, I don’t know much about it. Here’s what I see on Twitter: people offering their opinions on brand strategies, new software releases, logo redesigns, live speaker quotes from conferences attended, and other musings related to the profession of Communications. If that’s not what you see, it’s because you’re curating a different set of Twitter users than I am.

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